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The start of the year promises so much – a clean slate. You’ve got your focus word, a vision board and a new diary. You’ve set your plans, you’re practicing gratitude and have dusted off your business plan. But something is missing and you’re not sure what. It has been a difficult start to the year for most businesses in Australia....

Following your passion in business can make you feel good and help you be productive, and positively influence your mental health. But running a small business can also be stressful and challenging. Working long hours and struggling to achieve work–life balance, worrying about cash-flow and income, and feeling isolated and lonely (which can be helped by participation in Beyond Business...

Many of you know we are big fans of Simon Sinek at Beyond Business Groups. He is definitely one of our favourite marketing gurus and we reference him a lot. Recently, I was listening to a number of talks and interviews given by Simon on trust. It consolidated some of my thinking around Beyond Business Groups and the idea that as...

The start of a new year is an opportune time to reflect and plan. Further to setting goals for your small business, it can be helpful to have a focus word to guide you through the year. A focus word can be better than setting New Year’s resolutions, but it may not be any quicker! You will need to contemplate...

‘Isn’t it funny how day by day nothing changes, but when you look back everything is different.’ (C.S. Lewis) We all get a little crazy in December. Burnt out, over it, looking forward to holidays ...

As your small business grows, you will need to bring more people and resources on board. Especially if you aspire to have a business that operates without you so you are free to go on holidays or earn money while you sleep! Even if you plan to remain small, it is likely you will need some support. If you have been...

Christmas can be either a crazily busy time if you are a retailer or wholesaler, or it could be a quieter time if you are a freelancer. Either way, with a little over 10 weeks to go, you need to plan your time now and get into action to maximise profits before the year is over. Here are our top 10...

I have been studying scriptwriting and one of the most incredible realisations during the course was how most movie scripts, regardless of the genre,  follow the same basic formula – the same sequence of events – almost down to the minute. Now I can see how the same sequence of events applies to the Lion King as it does to...

Online Australian fashion store, Birdsnest, is a thriving business with a strong reputation and loyal customer base. Primarily because they put customers first and manage a positive customer experience. Customer experience (CX) is about the journey you take your customers on. From the moment they hear about your business and brand, to the follow-up they receive after using your products or...

Being skilled in time management is so important when running a small business, as it’s a busy job with many roles to juggle. And that’s just the work side of life. You cannot create time, but you can manage time. It starts with getting rid of the things you don’t need in your life, and then scheduling the things you need...