Author: Vickie Burkinshaw

In this member case study, meet one of our Beyond Business Groups members from Wagga Wagga – Alison MacIntosh. These case studies demonstrate how our learning program is helping small business owners, what they see as the biggest benefits, and what they have done to strengthen their businesses.  Meet Alison Alison MacIntosh joined a Wagga cohort of Beyond Business Groups in 2019....

Asking for help can be good for you and your small business as we continue to navigate change. We are three months into the year and already many small business owners are struggling to stay motivated. We may have started with the right intentions – jumped on board with a focus word, revised our business and marketing plans and colour-coded our...

Are you missing your casual acquaintances? It’s not just in the movies (think Legally Blonde, Coming to America) that people get social support from their hairdresser! Pre-COVID many of us who live in cities and large country towns would interact with somewhere between 5 and 16 casual acquaintances every day when were out and about. (As someone who lives on a...

Need to get your business motivation back in 2021? Getting your business mojo (or 'bojo' as we like to call it) back can be hard after the year we have all had. Good riddance to 2020. We had so many hopes for the start of 2021. We were all hopeful for the usual fresh start we look forward to at...

You don't need to wait for 2020 to end – you can start 2021 now. If you find yourself saying, ‘I can’t wait for everything to go back to normal’, then stop. We have a new normal, an unknown future and an ever changing world. If you look up the definition of normal it reads: 'conforming to a standard; usual, typical,...

We have been thinking a lot about how to approach Beyond Business Groups during COVID-19. How do we approach marketing the program in such a difficult time? How do we pivot an idea based on the benefits of face-to-face learning? Nichole and I set up Beyond Business Groups because we appreciated the value of getting together and thrashing out challenges faced...

During these challenging times people may be behaving differently or more erratically. Panic, uncertainty and frustration can impact on the way a person interacts with another. Which means it is likely we will be dealing with difficult customers. We can manage our customer interactions more effectively by putting ourselves in our customers shoes and using techniques to diminish or avoid...

It can be impossible to see the silver lining of COVID when we are in the thick of the pandemic, but as humans we have overcome greater adversities, and as entrepreneurs we are used to facing challenges. We are all dealing with the force of this pandemic both at a personal level, through our families and friends, as well as...

Most of the time, change sneaks up on us. It happens over time and sometimes without us being aware of it. Like the seasons. Sometimes we wrestle with change or ignore it, put it off until another day. And then one day we pop our head up and suddenly everything is different. We are in exceptional times, everything we thought we...

Having a productivity mindset during COVID-19 is essential to being effective in our small businesses as we go through the changes the pandemic has thrust upon us. These unprecedented times will continue, and life as we know it will never be the same again. It’s time to get used to the ‘new normal’. Our lifestyles will change again as we emerge...