Author: Vickie Burkinshaw

We have been thinking a lot about how to approach Beyond Business Groups during COVID-19. How do we approach marketing the program in such a difficult time? How do we pivot an idea based on the benefits of face-to-face learning? Nichole and I set up Beyond Business Groups because we appreciated the value of getting together and thrashing out challenges faced...

During these challenging times people may be behaving differently or more erratically. Panic, uncertainty and frustration can impact on the way a person interacts with another. Which means it is likely we will be dealing with difficult customers. We can manage our customer interactions more effectively by putting ourselves in our customers shoes and using techniques to diminish or avoid...

It can be impossible to see the silver lining of COVID when we are in the thick of the pandemic, but as humans we have overcome greater adversities, and as entrepreneurs we are used to facing challenges. We are all dealing with the force of this pandemic both at a personal level, through our families and friends, as well as...

Most of the time, change sneaks up on us. It happens over time and sometimes without us being aware of it. Like the seasons. Sometimes we wrestle with change or ignore it, put it off until another day. And then one day we pop our head up and suddenly everything is different. We are in exceptional times, everything we thought we...

Having a productivity mindset during COVID-19 is essential to being effective in our small businesses as we go through the changes the pandemic has thrust upon us. These unprecedented times will continue, and life as we know it will never be the same again. It’s time to get used to the ‘new normal’. Our lifestyles will change again as we emerge...

Need help getting your products and services for sale online? We show you the basics of adding a shopping cart and payment gateway to your small business website. Even if you don't have much technical expertise, it’s easy to add a shopping cart without changing your existing web design. What is a shopping cart? An online shopping cart is software that provides...

These are unprecedented times. We are all spending more time at home than most of us have ever spent before. Many of us are running our businesses from home, have partners working from home, and are supervising schooling from home. And there’s not just the juggling. We might also be hibernating, innovating or pivoting our businesses. To help in this...

Webinars, video-conferencing and phone meetings are quickly becoming our new normal. For our Beyond Business Group members, video-conferencing will be essential for meetings in coming weeks and months. So we have put together a list of some free video-conferencing platform options, as well as guidelines for virtual meeting etiquette for you to use. Virtual meeting etiquette In a virtual setting, we don’t...

Cash flow and getting paid on time is one of the biggest issues faced by small businesses. It doesn’t matter how fabulous your idea or how good or busy your business is, if you can’t manage your money your business will fail. The saying ‘it takes money to make money’ is so true – even if we need just a little...

The start of the year promises so much – a clean slate. You’ve got your focus word, a vision board and a new diary. You’ve set your plans, you’re practicing gratitude and have dusted off your business plan. But something is missing and you’re not sure what. It has been a difficult start to the year for most businesses in Australia....